General

Airwatch

Airwatch is a Mobile device management (MDM) system that allows RGS to remotely manage certain settings on a phone or iPad. It is a requirement at RGS that all devices a pupil wishes to use at school must be registered on Airwatch.

Currently RGS will provide and pay for all the required educational Apps. Airwatch allows us to quickly distribute Apps to your child's iPad as well provision email and print settings. Airwatch does not enable RGS Worcester to monitor your activity and it does not allow access to personal content.

Registering the device on Airwatch takes only a couple of minutes and can be done at home or in school. A realtime video and step-by-step instructions can be found on the RGS Digital Learning Programme pages. Please click here for more information.

Apps

We will provision the required Apps via our mobile device management (MDM) solution Airwatch. These will be deployed to iPads automatically when a pupil registers their device on our system.

Pupils will not be expected to install Apps during the school day. Please ensure that the required apps are installed prior to your child arriving at school.

A list of the apps that have already been purchased for your child can be found here. This list is subject to change as new apps are added.

To install these Apps, please choose App Catalog then simply tap to install.

As your child moves through the school and apps are not required, they will be automatically removed.

If a device is wiped or unenrolled from Airwatch then the apps will need to be reinstalled. 

Accounts

Pupils will require a total of three different user accounts to enable them to fully utilise their iPad at RGS. In this section you can find out about the different accounts.

RGS User ID

This will normally be the surname, followed by the first initial of each pupil. For example, a pupil called Peter Smith would be provided with a User ID smithp.

The RGS eMail address provided to each pupil will be their User ID followed by @rgsw.org.uk, for example smithp@rgsw.org.uk. Pupils use the same password for both their RGS eMail and UserID accounts. All pupils in Year Five and Year Six are provided with a school eMail address.

The RGS User ID (often it will be referred to as the UserID) is used to log into computers at school, and RGS accounts for email, printing and to access files.

To log onto the WiFi signal whilst at school, pupils must use the WiFi signal called RGS Student. When you register an iPhone, iPad or indeed any device on Airwatch at school (something you only have to do once) use your RGS email address.

RGS Google Account

The school will also create an RGS Google account for each pupil.
RGS is able to control (i.e. reset passwords) for all Google Accounts ending with the domain @rgsw.org.uk

The RGS Google accounts are unlimited in terms of data storage and most importantly, because they are known to be in an educational domain, Google does not index or search our content. These accounts can be used by both teachers and learners to share content, provision resources etc. The accounts can be accessed both by iPads as well as pupils when they are at school, importantly also via any laptop or desktop you may have at home.

Here is where it can get confusing. The RGS Google Account ID will be the same as the RGS eMail account, e.g. smithp@rgsw.org.uk. However this is something you need to remember - it is a different password (unless you set them both to be the same). The RGS account and the Google account are not linked.

Apple iCloud Account

In order to use any iOS device you need to associate the iPad or iPhone with an iCloud account. You may already have one. In some instances parents have associated their iCloud with their son/daughter’s iPad. This is no longer the recommended course of action. Apple has now created something called Family Sharing. This now allows pupils under the age of 13 to have an iCloud account which can be associated with a parental account. This is now the recommended course of action.